간행물

호텔리조트연구 update

Journal of Hotel & Resort

  • : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회)
  • : 사회과학분야  >  경영학
  • : KCI등재
  • :
  • : 연속간행물
  • : 계간
  • : 1598-7760
  • :
  • : 호텔리조트연구(~2005) → 호텔리조트카지노연구(2005~) → 호텔리조트연구(2008~)

수록정보
수록범위 : 1권1호(2003)~19권2호(2020) |수록논문 수 : 861
호텔리조트연구
19권2호(2020년 05월) 수록논문
최근 권호 논문
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KCI등재

1한국 호텔발전사 연구방법 지표개발과 목록화 연구

저자 : 이준재 ( Lee¸ Jun-jae )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 5-21 (17 pages)

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The hotel industry in Korea has grown both quantitatively and qualitatively. However, there are many problems in studying the development history of the hotel industry.
The purpose of this study is to develop an indicator for the development of the hotel industry in Korea. This study extracted 27 variables, which are a total of seven factors, through previous studies in Korea. We used the Delphi technique for a group of hotel management majors. As a result, 50 experts participated in the first survey and 30 experts participated in the second survey. Seven variables of 24 factors were obtained from the first expert survey and seven factors of 21 variables were obtained from the second expert survey. The order of importance was determined by the weight of the research indicators developed, and the order of importance could be an essential element in the research of hotel development companies.
In addition, three research projects were significantly verified through the above research results. The derived indicators will be the basic guidelines for research scope, purpose of research, and research methods in the study of hotel development history in Korea.

KCI등재

2호텔 기술기반 셀프서비스(TBSS)에 대한 고객의 기술준비도 및 사용의도에 관한 연구

저자 : 이수희 ( Lee¸ Soo Hee )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 23-43 (21 pages)

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The purpose of the study was to analyze the effects of customers' technology readiness on intention to use about technology based self service in hotel industry. In total, 306 validated questionnaires were analyzed by customers who experience technology-based self-service of hotels such as hotel websites, mobile applications, hotel check in/check out kiosks, keyless programs, IOT services, and AI services. These results are based on research, and the outcomes are as follows: First, it was shown that among Technology Readiness Factors, optimism, innovativeness, and discomfort had significant effect on customers' perceived usefulness. Discomfort is the most significant factor in perceived usefulness when customers use self services in hotels. Secondly, optimism, discomfort, and insecurity had significant effect on customers' perceived ease of use. Among them, customers' optimistic attitude makes customers much easier to use self services technologies. Third, perceived ease of use had significant effect on perceived usefulness. Also, when perceived ease of use and perceived usefulness were positively related to customers' intention to use. Based on these results, this study suggested strategies to introduce and utilize various kinds of self services in hotel industry.

KCI등재

3호텔기업 구성원의 노동유연성, 직무불안정성, 조직변화 몰입, 이직의도 간의 구조적 관계에 관한 연구

저자 : 박종철 ( Park¸ Jong-chul ) , 권봉헌 ( Kwon¸ Bong-heon )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 45-65 (21 pages)

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The purpose of this study is test to the structural relationships of labor flexibility and job insecurity, organizational change commitment, turnover intention in the hotel industry. To accomplish the goals, a field survey was conducted on the employees' of deluxe hotels in the Seoul area. The statistical tools to be undertaken in this research were frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, confirmatory factor analysis, and covariance analysis using the statistical package of SPSS (18.0) and AMOS (18.0). The results of this study could be summarized as follows: First, the labor flexibility(functional flexibility, external quantity flexibility, wage flexibility) have a positively affects the level of hotel employees' job insecurity. Second, the labor flexibility(functional flexibility, external quantity flexibility, wage flexibility) have a negatively affects the level of hotel employees' organizational change commitment. Third, the labor flexibility(functional flexibility, external quantity flexibility, wage flexibility) have a positively affects the level of hotel employees' turnover intention. Fourth, the job insecurity have a negatively affects the level of hotel employees' organizational change commitment. Fifth, the job insecurity have a positively affects the level of hotel employees' turnover intention. In the last chapter, the paper concludes with discussions and the managerial implications for effective personnel policies.

KCI등재

4에어비엔비와 호텔에 대한 소비자의 선택속성이 호텔로의 전환의도에 미치는 영향에 관한 연구

저자 : 김호준 ( Kim¸ Ho-joon ) , 이근수 ( Lee¸ Geun-soo )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 67-84 (18 pages)

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The purpose of this study is to accurately identify the attributes of consumers' choice of Airbnb and hotels for consumers using Airbnb, and to investigate the switching costs and alternative charms of Airbnb to hotels, thereby presenting a possible transition from Airbnb to hotels. Data collection to carry out empirical research studies has been conducted on customers with experience using Airbnb within the past year, sampling and collecting 478 people, and statistical processing has been performed using the SPS 22.0 and AMOS 22.0 statistical programs after the data coding and data cleaning process. The results of the study show that the increase in awareness of the benefits or benefits of using a hotel has a positive effect on the intention of switching to a hotel, which is expected to contribute as a prior study for further research on the future transition from Airbnb to a hotel.

KCI등재

5전염병과 호텔 서비스품질 - 2015년 MERS와 2020년 COVID-19를 중심으로 -

저자 : 이재훈 ( Lee¸ Chae-hoon )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 85-102 (18 pages)

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The topic of this study is an analysis of how infectious diseases affect the quality of hotel service. When external shocks such as Corona-19 occur, I would like to analyze whether these events affected the overall service quality of hotels. Based on the KS-SQI model from 2012 to 2019, this study conducted an empirical analysis of the service quality, customer revisit and the intention of recommending others. Through this, the quality of service affected both the customer's revisit and the other person's recommendation in the positive direction, and the customer's re-visit also affected the other person's recommendation in the positive direction. Furthermore, while quality of service directly affects other people's recommendations, it was also shown through customer re-visits that indirectly affected other people's recommendations. In addition, analysis of the previous and subsequent timing of the MERS outbreak in 2015 indicates that hotels may be more affected by external shocks than resorts. As a result, external shocks, such as epidemics, have a large impact on non-loyal customers such as outgoing customers. This study analyzed how much the epidemic affected the quality of hotel service, and found implications that could help the hotel provide the level of service quality expected by customers, apart from the external shock in the future.

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A few theoretical and empirical studies have been researched regarding the influence of recognition of traditional values and selection attribute factors to tourist's satisfaction and behavioral intention. The purpose of this study is to analyze the impacts of influence of recognition of traditional values and selection attribute factors to tourist's satisfaction and behavioral intention among tourists who have visited Jeonju Hanok village and the impact on behavioral intention by tourist's satisfaction. The results of this study are as follows. It is shown that the influences of recognition of traditional values on satisfaction is significant partially and the influences of recognition of traditional values on behavioral intention is rejected totally. It is shown that the influences of selection attribute factors on satisfaction and behavioral intention are both rejected. Tourist's satisfaction is impacted on behavioral intention significantly.

KCI등재

7숙박업관련 법제 정비 방안 연구

저자 : 김수정 ( Kim¸ Su-jeong )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 130-146 (17 pages)

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This study is focused on finding out the problems of the law related to the accommodations and suggest the desirable way to modify it. As the result of analysis, the law related to accommodations has been managed by eight government divisions and controled by eight individual laws. The eight government divisions are Ministry of Culture, Sports and Tourism, Ministry of Land, Infrastructure, and Transport, Ministry of Public Administration and Security, Ministry of Health and Welfare, Ministry of Agriculture, Food and Rural Affairs, Ministry of Gender Equality and Family, Ministry of Environment and National Forestry Administration. And the eight individual laws are Tourism Promotion Act, Special Act on the Establishment of Jeju Special Self-Governing Province and the Establishment of International Free City, Public Health Control Act, Act on the Rearrangement of Agricultural and Fishing Villages, Juvenile Activity Promotion Act, Natural Parks Act, Forestry Culture and Recreation Act and Urban Parks and Green Ground Act. Therefore to develop the accommodation industry consistently, the law related to accommodations should be unified and managed by one government division. And also it is desirable to make it independent from Tourism Promotion Act.

KCI등재

8북한 개별관광의 유엔(UN) 안전보장이사회 대북제재 위반 여부와 추진방안

저자 : 이웅규 ( Lee¸ Woong-kyu ) , 박영민 ( Park¸ Young-min )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 141-165 (25 pages)

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This study attempted to find a new breakthrough in inter-Korean dialogue in the face of continued sanctions against North Korea due to North Korea's nuclear test and missile provocations. In particular, we discussed ways to discuss and promote individual tourism that is not related to violations of UN sanctions on North Korea. This study was conducted to overcome the situation in which the atmosphere of the North-South summit and the North-North summit meeting, which were created in a difficult manner, was deteriorating without performance. Through this, I would like to examine the prospective measures to overcome the conflict of inter-Korean relations. The peace mood on the Korean peninsula was soon transformed into an opposition between conflict and antagonism. In the view that we need to take an active step in consideration of our situation, we have to move away from the impoverishment of inter-Korean relations and pursue independent and independent inter-Korean cooperation projects. In this regard, it was considered that the 'activation of individual tourism', which tours North Korea individually, does not violate the UN Security Council North Korea system. Therefore, we focused on the government's individual tourism in North Korea to overcome the current situation and bring North Korea to the stage of inter-Korean dialogue.

KCI등재

9HMR의 마케팅믹스 요인이 재구매의도에 미치는 영향 - 지각된 가치를 매개변수로 -

저자 : 윤영우 ( Youn¸ Young Wo ) , 송기옥 ( Song¸ Ki-ok )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 167-187 (21 pages)

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By applying marketing mix factor technique to convenience store, we want to find out if the characteristics of convenience store can be linked to the perceived value of consumers to promote the of repurchase intention. The research method is researched by consumers who had purchased convenience store snacks in Seoul and Gyeonggi area. The survey distributed a total of 300 copies and conducted a total of 248 copies as data for the verification of this study, excluding those uncertain or disloyal survey such as a double response. Data-coded part 248 of the questionnaire for research purposes was used to analyze the frequency of respondents, analyze factors, correlations, conduct simple regression, multiple regression analysis, and perform an analysis for verification of hypotheses 1, 2 and 3. Medial regression analysis was performed for verification of hypothesis 4 using the program in SPSS 21.0. The perceived value of customers purchase convenience store can be summarized into marketing mix of two elements. Namely, Price-based marketing mix factors such as caustic cost (performance by price) and accessibility marketing factors that create a comfortable dining environment.

KCI등재

10심리적자본이 마음챙김과 조직유효성에 미치는 영향 - 항공사 객실승무원을 중심으로 -

저자 : 김화정 ( Kim¸ Hwa-jung ) , 이영관 ( Lee¸ Young-kwan )

발행기관 : 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 간행물 : 호텔리조트연구 19권 2호 발행 연도 : 2020 페이지 : pp. 189-207 (19 pages)

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In this study, we looked at the relationship of the influence of psychological capital on mindfulness and organizational effectiveness. And we wanted to make empirical verification of the medial effect of mindfulness in relation to psychological capital and organizational effectiveness. For the purpose of this study, each concept was derived through prior research and literature review, and the demonstration was conducted on 230 room crew members working for national airlines, and the strategic implications of human management through psychological capital and mindfulness of crew members were to increase their organizational effectiveness and lead them to management performance. we found that psychological capital is closely related to mindfulness and organizational effectiveness. The higher the psychological capital, the higher the mindfulness and the higher the organizational effectiveness. The interaction between psychological capital and organizational effectiveness is significant. We was able to analyze the evidence Therefore, the results of this study suggest the importance of developing strategies, education, training programs, and implementation measures to enhance the mindset of Airline to maintain and enhance the psychological capital in the recruitment and human management dimensions of the cabin crew, and thus enhance the performance of the national airlines by enhancing organizational effectiveness.

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1연안해역에서 석유오염물질의 세균학적 분해에 관한 연구

(2006)홍길동 외 1명심리학41회 피인용

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(2006)홍길동심리학41회 피인용

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2미국의 비트코인 규제

(2006)홍길동41회 피인용

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