1. Statement of Problem Now this days, The Hotel industry is development and high society performance. Hotels are becoming larger and more complex due to the increased traffic and competition. Management demands are increasingly difficult to meet and operating costs are rising at an increasingly rapid rate. The guest are demanding faster and better service at a time when there is an acute shortage of trained personal. The critical need is to improve operation efficiency and employee productivity while at the same time provide management with faster and more useful information. 2. Methods of this Study (1) Collected data on hotel computers from various hotel companies. (2) Gathered the related materials on the hotel computers from books and periodicals (3) Analysed and evaluated the data to familiarize the reader with the Hotel applications which have been computerized. 3. Conclusions of this Study The benefit of a computerized Hotel system can be categorized into three general groups; (1) Increased Information. The first benefit is an increase in the prompt availability of complete and accurate information on the status of the hotel for all employers and employees who use the hotel computer system. (2) Increased Guest Service. The Second benefit accruing to computerized hotels which should enhance the economic position of the hotel is the potential for improving guest service. (3) Increased Productivity and Improved Jab Satisfaction 4. Recommendation In attempting to economically justify a hotel computer system, only benefits that result in a reduction of an expense or an increase in revenue should be considered. These benefits maybe tied directly to additional sales or money saved or they may accrue because of management`s increased visibility of the hotel operation.
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