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의료경영학연구 update

Health Service Management Review

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수록정보
수록범위 : 1권1호(2007)~15권3호(2021) |수록논문 수 : 238
의료경영학연구
15권3호(2021년 09월) 수록논문
최근 권호 논문
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KCI등재

1경쟁가치리더십이 조직몰입과 직무만족에 미치는 영향에 관한 연구 - 지역거점 공공병원을 중심으로

저자 : 안성식 ( Ahn Sung-sik ) , 박인숙 ( Park In-sook )

발행기관 : 경희대학교 경영연구원 간행물 : 의료경영학연구 15권 3호 발행 연도 : 2021 페이지 : pp. 1-16 (16 pages)

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Hospital organization is intricately composed of special and diverse professionals. To effectively achieve the goal of the organization, it is essential that the leader has the leadership that could effectively draw the maximum capability of each member and the cooperation among the various professionals. Especially, the interaction between the professionals in engaging in medical practice is very important, thus the leadership of manager is also crucial as one needs to deliver the vision and objectives of CEO and take actions with members. Nursing organization requires its members to have consistent commitment, contribution and passionate participation to the task as it mutually survives with the hospital organization. Thus, the interest toward leadership, the management capacity of nursing manager has increased as the role of leader forms the trust and improves relations among members, and affects the human resources management of the nursing organization. Regional public hospitals started to assure the universal use of medical system and provision of health improvement programs to follow up with the changes of medical environment. And they need business performance such as profitability and efficiency like any private medical organizations. Thus, the regional public hospitals need to manage the human resources of nursing organization effectively, and the changes in leadership became the core element.
Thus, to examine the influence of the leadership's organizational commitment and job satisfaction of members based on the competing values leadership of Quinn and McGrath(1985) which categorized it into status quo, pursuit of change, leading, and considerate type in accordance with categorization of the leadership types into outward-inward oriented aspect, and flexibility-control of members, and confirmed that the competing values leadership of nursing manager have positive effect on the organizational commitment and job satisfaction of nurses.

KCI등재

2변혁적 미용 의료서비스품질이 고객행복과 관계지속의도에 미치는 영향

저자 : 이지은 ( Lee Ji-eun )

발행기관 : 경희대학교 경영연구원 간행물 : 의료경영학연구 15권 3호 발행 연도 : 2021 페이지 : pp. 17-29 (13 pages)

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In this study, the connection between service quality evaluation on customers' happiness and relationship persistence intention was empirically analyzed for customers using beauty medical services in the COVID-19 situation.
The conclusion was that first, the beauty medical service industry proved that aesthetic completeness and overall service process service evaluation can have a significant impact on service quality in industries that are highly dependent on human and physical services.
Second, a more logical and reasonable three-dimensional quality model was used at the practical level to prove that it is effective in efficient management performance in terms of customer happiness, a factor that affects the management performance of direct beauty medical services.
Third, customer happiness has an important effect on customer relationship continuity in terms of beauty medical service marketing strategies, so important implications can be presented as a strategy to continue long-term customer relationships by continuously presenting strategies tailored to customers' needs in psychological and subjective aspects.
It also demonstrated the impact of customer happiness on the mobility of continuing relationships. We sought to find the priorities of factors that affect the management performance of the beauty medical service and study the efficient management performance.

KCI등재

3청소년의 자살생각 영향 요인: 2020년 청소년건강행태조사

저자 : 정영미 ( Jeong Yeong-mi ) , 박혜선 ( Park Hye-seon ) , 김상미 ( Kim Sang-mi )

발행기관 : 경희대학교 경영연구원 간행물 : 의료경영학연구 15권 3호 발행 연도 : 2021 페이지 : pp. 31-40 (10 pages)

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Purpose: This study aims to investigate the factors of suicidal ideation and emotional characteristics by health risk behaviors among adolescents using the data from the 16th Korea Youth Risk Behavior Survey(2020).
Methods: A total of 57,925 students were analyzed using the STATA 12.0(StataCorp, College Station, Texas) program. We analyzed the relationship between health risk behaviors and suicidal ideation and emotional characteristics using logistic regression analysis.
Results: According to logistic regression analysis, suicidal ideation was associated with gender, school grade, economical status, residence type, smoking, drinking, drug, happiness, despair, stress, loneliness, and generalized anxiety disorder.
Conclusions: Among the emotional factors, the effects of loneliness and generalized anxiety disorder on adolescent suicidal thoughts were identified and analyzed. So, it is necessary to come up with various measures to lower negative emotions and improve hope.

KCI등재

4인공지능 의료 챗봇 상담의 서비스 가치가 이용의도에 미치는 영향 : 산부인과 챗봇 상담 이용목적에 따른 차이를 중심으로

저자 : 추승연 ( Chu Seung Yeon ) , 강승미 ( Kang Seungmi ) , 유승철 ( Yoo Seung-Chul )

발행기관 : 경희대학교 경영연구원 간행물 : 의료경영학연구 15권 3호 발행 연도 : 2021 페이지 : pp. 41-59 (19 pages)

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As online un-contact services are getting prevalent due to the COVID-19, the medical community is now actively promoting the introduction of AI chatbot service to solve problems such as the surge in patients and the limited capacity of the medical system. For pregnant women or those who have difficulty visiting maternity hospitals due to COVID-19, a chatbot service is also needed to provide easy and convenient counseling. In this study, a research model was established by introducing perceived values (professionalism, reliability, and empathy) and patient's purpose of use(hospital administration and medical consultation) factors based on the technology acceptance model (TAM), and differences in path coefficients between groups were verified.
To sum up the outcomes of this research, first, when looking at each factor's path analysis without dividing two groups, H1(professionalism→perceived usefulness), H4(professionalism→perceived ease) show non-significant rate. Second, as results, hospital administration group H1(professionalism→perceived usefulness), H3(empathy→perceived usefulness), H4(professionalism→perceived ease) and medical consultation group H1(professionalism→perceived usefulness, H4(professionalism→perceived ease), H6(empathy→perceived ease) both show non-significant rate. Based on these results, this study is expected to present basic results related to the characteristics of patients who use chatbot and its service when introducing AI chatbot medical counseling service, and provide implications for the properties of service to enhance introduction of AI chatbot counseling to obstetrics and gynecology.

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